Privacy Policy

We collect information you provide directly to us and information collected automatically when you use our website.

Information You Provide

• Name, company name, and job title
• Email address and phone number
• Inquiry type and product interests
• Any message content you submit through our contact form

Information Collected Automatically

• Browser type and version
• IP address and approximate location
• Pages visited and time spent on each page
• Referring website or link

We use the information we collect to:

• Respond to inquiries: Process and reply to contact form submissions, quote requests, and other communications.
• Improve our website: Analyse usage patterns to enhance site performance, content, and user experience.
• Send relevant communications: Provide information about our products, services, or promotions where you have opted in.
• Legal and compliance obligations: Comply with applicable laws, regulations, and enforce our terms.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist in operating our website or conducting our business, subject to confidentiality obligations.
• Legal requirements: When required by law or in response to valid legal process from government authorities.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you.

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting obligations. Contact inquiry data is typically retained for up to 3 years, after which it is securely deleted or anonymised.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include:

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Our website uses cookies — small text files stored on your device — to improve your browsing experience. We use the following types of cookies:

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us using the details in Section 8. We will respond within 30 days.